JourneyLite Patient Education Portal

Educational Purpose Only

• The Portal is provided solely as an educational resource for JourneyLite patients.
• Content, lessons, videos, quizzes, certificates, downloadable materials, and other resources available through the Portal are intended for general educational and informational purposes only.
• The Portal does not provide medical advice, diagnosis, treatment recommendations, or emergency medical services.
• Nothing contained within the Portal should be interpreted as individualized medical advice or as a substitute for consultation with a qualified healthcare professional.

No Provider-Patient Relationship Created

• Use of this Portal does not create a physician-patient, provider-patient, dietitian-patient, or other healthcare relationship.
• Any healthcare relationship between a patient and JourneyLite Physicians exists only through formal clinical care, appointments, consultations, and treatment services provided outside of this Portal.

Follow Your Care Team's Instructions

• Educational content provided through the Portal may not apply to every patient, procedure, medical condition, medication regimen, or circumstance.
• If any information within the Portal conflicts with instructions provided directly by your surgeon, physician, nurse practitioner, registered dietitian, or other JourneyLite healthcare provider, the instructions of your healthcare provider shall control.
• Patients should never delay seeking medical care or disregard professional medical advice based on information contained within the Portal.

Emergency Disclaimer

• The Portal is not monitored for medical emergencies.
• DO NOT use the Portal to report urgent symptoms, medical concerns, or emergencies.
• If you believe you are experiencing a medical emergency, call 911 immediately or seek emergency medical care.

No Guarantee of Outcomes

JourneyLite makes no guarantees regarding:

• Surgical outcomes
• Weight loss results
• Medical outcomes
• Recovery timelines
• Program success
• Eligibility for treatment
• Insurance approval
• Health improvements

Individual results vary significantly based on patient-specific circumstances. Completion of educational materials does not guarantee qualification for surgery, medical treatment, insurance coverage, or any specific outcome.

Accuracy of Information

• JourneyLite strives to provide accurate and current educational information.
• However, medical knowledge, clinical guidelines, medications, procedures, and recommendations change over time.
• JourneyLite does not warrant that all content will always be complete, accurate, current, or error-free.
• Content may be modified, updated, removed, or replaced at any time without notice.

User Responsibilities

You agree to:

• Provide accurate account information.
• Maintain the confidentiality of your login credentials.
• Use the Portal only for lawful purposes.
• Not share your account with another person.
• Not attempt to access content or accounts for which you are not authorized.
• Not copy, reproduce, distribute, or republish Portal content without written permission.

You are responsible for all activity occurring under your account.

Intellectual Property

All Portal content, including but not limited to:

• Educational lessons
• Videos
• Graphics
• Text
• Course materials
• Quizzes
• Certificates
• Branding
• Software

is owned by JourneyLite Physicians or its licensors and is protected by applicable copyright, trademark, and intellectual property laws. No content may be reproduced, distributed, modified, republished, or used commercially without prior written permission.

Portal Availability

• JourneyLite does not guarantee uninterrupted access to the Portal.
• Access may be suspended, interrupted, restricted, modified, or discontinued at any time for maintenance, security, technical issues, upgrades, or other operational reasons.
• JourneyLite shall not be liable for any interruption, delay, data loss, or inability to access the Portal.

Limitation of Liability

Privacy Notice

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to conflict-of-law principles. Any dispute arising from use of the Portal shall be brought exclusively in the state or federal courts located in Ohio.

Contact Information